Learning and Development Apprentice

Salary National Minimum Wage, or National Living Wage (age dependant) plus a range of excellent benefits

Location Walsall, West Midlands – Hybrid working

The vacancy

Full-time - 37 hours per week

2-year Apprenticeship

Closing Date: 8 July 2022

Do you want a career that is challenging, rewarding and can make a real difference?

Are you passionate about people?

Do you have an interest in being part of a team who develop the skills and knowledge of colleagues, while championing professional development?

If this sounds like you, our Learning and Development Apprentice role could be for you.

You will work towards a Level 3 Learning and Development Practitioner qualification whilst gaining hands on experience in the workplace and earning a competitive salary along the way.

As a Learning and Development Apprentice you will join our L&D team and play a key role in supporting the development of our colleagues and providing a comprehensive and responsive service across whg.

Main job responsibilities:

Manage, co-ordinate and assist the L&D Business Partners with the facilitation of courses and a range of blended, online, and face to face learning programmes.
Maintain and update IT systems to ensure current and accurate L&D information is available as required, including compliance and certification training records.
Support the creation of structured learning experiences within our Learning Management System (LMS).
Establish metrics to evaluate the effectiveness of learning solutions, suggests areas for development and produce relevant reports.
Procure all services, goods and supplies in line with whg’s financial procedures.
Liaise with managers and team leaders to establish effective arrangements that support team development and learning events.
Provide information and guidance on all aspects of the L&D service for colleagues and maintain the relevant inboxes.

We're looking for someone who has:

Experience and knowledge of using IT information.
The ability to effectively use Microsoft packages such as Word, Excel, PowerPoint and Outlook.
Experience of coordinating and liaising with third party suppliers.
Excellent customer service skills.
Proven administration and organisational skills and the ability to meet deadlines.
The ability to communicate effectively both verbally and in writing, with internal colleagues and external agencies
The ability to build collaborative working relationships within the team and with colleagues and partners
A desire to work towards supporting the delivery of learning solutions and training.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave, plus Christmas shut down, a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

For more information, read the full job description and visit www.whg.uk.com

About whg

We are one of the Midlands’ leading and most successful providers of good quality
homes.

Our values help us to maintain a culture that helps us achieve our commitment of
supporting customers to lead happy and fulfilled lives. We want all of our people to
uphold our ambition; demonstrating the belief, enthusiasm and energy to deliver on
it. We want our colleagues to feel empowered to take the lead and to think creatively
and be passionate about their work.

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity, and inclusion (EDI) to us means colleagues living our values, being dedicated to doing the right thing, and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable being themselves.

We will ensure that our recruitment process is inclusive and accessible and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

Our benefits

27 days annual leave

Flexible working

Health cash plan