Wellbeing Services Manager

Salary £37,194 - £39,444 per annum plus excellent benefits

Location Walsall, West Midlands

The vacancy

Contract: Full Time, Permanent, 37 hours per week

We have an exciting opportunity for a Wellbeing Services Manager to join our Stronger Communities team. In this role, you will be responsible for managing whg’s wellbeing service for customers who live within our wellbeing schemes and customers who require support from our aids and adaptations service. You will also be the operational lead for safeguarding You will ensure our wellbeing schemes are welcoming, safe and inclusive places that are strongly connected to the communities in which they are located.

You will work strategically and operationally with a range of external and internal services, proactively highlighting the needs of whg customers in order to secure increased access to services that promote independence, reduce health inequalities and sustain tenancies.

Main job responsibilities:

You will ensure resources and services are joined-up, resulting in a seamless service for our customers, delivered in line with standard operating procedures
You will manage the Wellbeing Services budget in line with financial standing orders and whg financial procedures, ensuring services contribute to the delivery of our corporate aims and objectives.
you will effectively line manage and coach a team of Wellbeing Officers and an Aids and Adaptations Coordinator
Working with the Director of Stronger Communities , you will coordinate the operational response to safeguarding
You will co-design and manage the delivery of a creative annual timetable of positive health & wellbeing activities

We're looking for someone who has:

A relevant qualification or significant experience of working within Health and Wellbeing, Health and Social Care, Housing Management, Older Persons Services and Safeguarding.
Experience of or a willingness to work proactively within the Integrated Care Partnership and/or the Integrated Care System
Knowledge and understanding of the wider determinants of health and associated health inequalities
Experience of leading and motivating a team to achieve individual targets and KPIs.
Knowledge of Housing / Older Persons scheme regulations.
Experience of working with social housing customers and other vulnerable groups and the proven ability to intervene to improve their wellbeing outcomes.
The ability to be flexible and successfully manage competing priorities

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

Closing Date: 7th June 2023

Interview Date: 21st June 2023

About whg

We are one of the Midlands’ leading and most successful providers of good quality
homes.

Our values help us to maintain a culture that helps us achieve our commitment of
supporting customers to lead happy and fulfilled lives. We want all of our people to
uphold our ambition; demonstrating the belief, enthusiasm and energy to deliver on
it. We want our colleagues to feel empowered to take the lead and to think creatively
and be passionate about their work.

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity, and inclusion (EDI) to us means colleagues living our values, being dedicated to doing the right thing, and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable being themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

Our benefits

27 days annual leave

Flexible working

Health cash plan