Facilities Operations Manager

Salary £50,087 - £52,828 Including Car User Allowance

Location Walsall, West Midlands

The vacancy

Salary: £50,087 - £52,828 including essential car user allowance (pay award pending)

Contract: Full Time, Permanent, 37 hours per week, hybrid working (minimum two days in office depending on business needs)

Closing Date: 25th April 2024

We have an exciting opportunity for a Facilities Operations Manager to join our Senior Leadership Team. This is a new role reporting to the Corporate Director of People and Culture. You will manage whg’s portfolio of owned and leased office and related accommodation. You will manage one of the west midlands state of the art sustainable iconic buildings, with scope to develop further to meet our future ambitions.

whg is one of the Midlands’ leading and largest providers of good quality, affordable homes. It has a workforce of more than 750 colleagues working remotely, in our Walsall office and across our communities. A financially strong and well-run organisation, we own, manage and maintain 21,000 homes across the region and are committed to delivering 500 new homes each year.

The successful candidate will:

Foster and develop collaborative working partnerships with colleagues, teams, contractors and suppliers.
Develop a long-term planned maintenance plan ensuring items are carried out in a timely manner and cause minimum disruption to colleagues.
Develop a long-term planned maintenance plan ensuring items are carried out in a timely manner and cause minimum disruption to colleagues.
Implement strategies to optimise buildings usage and reduce energy consumption.
Contribute to the effective management of office building alterations, refurbishment or dilapidation works.
Management of facilities team

Do you want to help make this happen? You’ll be joining a values-driven organisation that uses its resources and influence to make a positive difference for colleagues, customers and communities.

We're looking for, not limited to:

Experience of facilities management in a multi-site environment, managing maintenance, schedules works and contract.
A level 3 BIFM qualification or proven experience.
NEBOSH Diploma
Contract management experience with ability to work in a challenging environment
Experience of budget management
Ability to effectively lead and manage others
Ability to create positive working relationships internally and externally
A clean full driving licence
Experience of using Building and Energy Monitoring and Management Systems would be advantageous

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, Employee Assistance Programme, a range of shopping and leisure discounts, as well as the opportunity to utilise the electric vehicle salary sacrifice scheme.

We are outcome focused and flexible. We believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and are able to work in agile ways which support them.

For more information, read the full job description and visit www.whg.uk.com

About whg

We are one of the Midlands’ leading and most successful providers of good quality
homes.

Our values help us to maintain a culture that helps us achieve our commitment of
supporting customers to lead happy and fulfilled lives. We want all of our people to
uphold our ambition; demonstrating the belief, enthusiasm and energy to deliver on
it. We want our colleagues to feel empowered to take the lead and to think creatively
and be passionate about their work.

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity, and inclusion (EDI) to us means colleagues living our values, being dedicated to doing the right thing, and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable being themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

Our benefits

27 days annual leave

Flexible working

Health cash plan